

Windows will download the drivers from Windows Update and install them automatically.The Windows Plug-and-Play New Hardware Wizard should appear and present you with the option to allow Windows to search for drivers. Insert the EcoID into any available USB port.Ensure that there is no other fingerprint recognition software running.Ensure that the PC is connected to the internet.Ensure that you have a valid Windows password, or set one up prior to using fingerprint to sign-in.Installation and troubleshooting steps are described below. No additional 3rd party software is required to sign-in to Windows using a fingerprint. Users enroll and manage biometric credentials within the Windows Control Panel. The BIO-key EcoID utilizes Windows Biometric Framework (WBF) drivers that are automatically downloaded from Windows Updates after the reader is connected. Select your operating system for full details Speak with your system administrator on opening those permissions to allow the use of the fingerprint reader. Note: Some domain-joined computers may limit the ability to use PINs or Biometrics as a domain security policy.


Important: Please ensure your Windows computer is up to date with Windows Updates, as new device drivers may be blocked if you are not current or awaiting a reboot to complete an install. It is important to review all details on this page. Please read the following details for support with your BIO-key EcoID fingerprint reader.
